Emergency reboot of PE router in Stockholm

Resolved
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

We need to implement a fix to remediate this issue. That means that we have to reboot the router again.

We are sorry for the inconvenience caused.

Monitoring

The reboot has been completed successfully.

Replacement hardware for the affected router has been ordered and we are awaiting delivery. As soon as the hardware is delivered, each affected customer will be contacted by our network team to schedule a time for migration.

Identified

We need to reboot pe1.sto1.se.portlane.net - This will only affect customers with non-resilient services connected to pe1.sto1.se.portlane.net.

Began at: