This incident has been resolved.
The faulty distribution switch has been successfully replaced. All services are now back up and running. We apologize for any inconvenience caused by the service disruption and appreciate your patience as we resolved this issue.
The faulty distribution switch has been replaced and is currently being configured. Our team is working hard to ensure that all services are fully restored as soon as possible.
We have identified a problem with a distribution switch in VBDC, technician is on his way to investigate further.
We are currently investigating this issue.
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