Resolved

We have confirmed functionality and considers the incident resolved.

Monitoring

The connection to London is up. However, we haven’t yet got any feedback from our provider. We are monitoring the issue and waiting for a status update.

Identified

Provider is out of spare parts and we are waiting for an express shipment from central Europe.

Identified

Our provider has identified the issue and will start the repair work. No ETA has been given at this time. We will update as soon as we get more information.

Identified

We are currently seeing multiple failed backbone circuits affecting reachability for our services in London. We are working together with our provider to restore connectivity.

Investigating

We are continuing to investigate this issue.

Investigating

We have problem reaching London. Our network technician are investigating the issue.

Began at: