Resolved

This incident has been resolved.

Monitoring

Services restored.

Everything should be working and we are monitoring the situation. We do not expect any lingering issues.

Identified

Data restored, restoring services.

Identified

Restore still in progress.

No ETA available.

Identified

Restore is still in progress.

No ETA available at the moment.

Identified

Backup restore is in progress.

Identified

We have identified the issue and are working to restore services.

The only services affected are management services. Server, network, storage and DNS services are not affected. Automatic payments and KVM backups will be run after we have restored the services.

For the E-mail service, mailing is working as expected but the SPAM-classification level will be defaulted to 5.

Investigating

We've experienced a backend data failure. We're working on identifyng and resolving the imediate problem.

Began at: